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Privacy and Complaints

Privacy Statement

Woodspeen Training does not capture and store any personal information about individuals who access this Web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these latter cases, the personal data you give Woodspeen Training will be used exclusively for providing you with the information you have requested. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent.

Woodspeen Training will not collect any information about you except for required system administration of the Web server. Woodspeen Training only monitors the IP addresses of visitors to assess which pages are the most popular. These IP addresses are not linked to any personal data so all visitors to our site remain anonymous.

This privacy policy only covers Woodspeen Training’s web site at
Links within this site to other web sites are not covered by this policy.

Complaints Procedure

Woodspeen Training prides itself on the level of professional integrity demonstrated by all staff. As a customer of Woodspeen Training, we want you to experience a high quality level of service which caters for your needs. It is important to us that you feel happy with the service that you are receiving and if genuinely dissatisfied in any way, know how to make a complaint.

​If you would like to raise a complaint or a concern, please download and take a look at our Complaints and Compliments policy below. This will help Woodspeen provide the best service and improve no matter the reason.

​Similarly, if you would like to provide positive feedback about your experiences with us it is important that you know how to do so.

Subcontracting Policy

Subcontracting Policy August 2020

Fees and Pricing Policy August 2020