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Digital Skills (Level 1)

Level 1

Digital Skills

About this course

The purpose of this qualification is to allow you to demonstrate understanding of and competency in digital literacy skills. It will help you progress to a work role where digital literacy skills are required.

What you will learn

In order to achieve this qualification you must successfully complete 4 mandatory units:

  • Using and managing information
  • Keeping yourself and others safe when using digital devices
  • Communicating and collaborating online
  • Digital career development

You will also cover the following additional learning to make your CV shine:

  • Radicalisation and Extremism
  • How to stay safe online
  • What can you trust?
  • British Values.

Course requirements

There are no specific recommended prior learning requirements for this qualification. However, you may find it helpful if you have already achieved a Level 1 qualification.

  • This qualification is suitable for  anyone aged 16 and above.



By completing this course, you will earn the following 3 awards:

  • Level 1 Award in Customer Service
  • Level 1 Employability Award in IT User Skills, IT Fundamentals, Using Emails and Using Internet
  • Level 1 Award in Ways to Maintain Personal Wellbeing.


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Assessment Methods

This course is competency and knowledge based that is assessed by a portfolio of evidence.

Sector Suitabilty

It may also be useful to anyone studying qualifications in the following sectors:

  • Customer service
  • Retail
  • Business Administration

Progression Routes

Upon the successful completion of this short course, why not continue to study on one of these courses:

This Course At a Glance

Duration (days)
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